• Solutions

• Audience Solutions

  • - Customer Management

  • - Workforce Productivity

  • - Partner Collaboration

• Industry Solutions

Audience Solutions

Enterpulse solutions—delivered either as products, packaged solutions, or through tailored consulting services—create value for our clients by helping them rapidly respond to customer expectations, enhance employee productivity, and effectively manage their partner and supplier relationships. Our SOA-based solutions have been developed and refined based on the ability to re-use the extensive services contained in our asset library. The result? Rapid deployment and quick time-to-value for our clients. Take a look:

Customer Management—Our customer management solutions are designed to ensure customer acquisition, retention and loyalty, and range from merger integration and call center solutions; to retail point-of-sale solutions; to customer self-service through multiple channels such as Web, voice and mobile.
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Workforce Productivity—Our workforce productivity solutions offer roles-based access to the right tools and content employees need to do their jobs efficiently—from executives tracking budgets, to project managers receiving priority-based alerts to proactively manage issues, to employees having convenient access to HR information.
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Partner Collaboration—Our partner collaboration solutions address needs for different types of partners—from secure extranets to allow technology partners to access critical information, to collaborative environments that allow suppliers to streamline the supply chain, share product information, and better manage inventories.
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